Slideshow
FREE SHIPPING
UK wide, always tracked
30-DAY RETURNS
Refunds within 7 business days
SECURE CHECKOUT
Visa, Mastercard, Apple Pay & more
Women
Men
Frequently Asked Questions
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 8–12 business days (Monday to Friday) anywhere in the UK, with free tracked shipping on every order.
How much does shipping cost?
Nothing — shipping is free on all UK orders, no minimum spend, always tracked.
What is your return policy?
You have 30 days from delivery to return any item. Contact us first for approval and we'll send you our returns warehouse address with instructions — return postage is paid by the customer. Once your package arrives, we inspect it and process your refund within 7 days.
How do I find the right size?
Every product page has a Size Guide with full measurements and international conversions — tap the 📏 Size Guide link above the size picker. Between sizes? We recommend sizing up for a relaxed fit.
How can I track my order?
As soon as your order ships you'll receive a tracking number by email. You can also use the Track My Order page in the menu at any time.
How do I contact you?
Email us at support@lunehav.com or call support@lunehav.com, Monday to Friday, 9:00 AM – 3:00 PM. A real person reads and answers every message within 24 hours.
More questions? Visit our full FAQ or contact us.
Fast Dispatch — orders processed within 1–2 business days
Easy Returns — within 30 days of delivery
Free Shipping — on every order, no minimum spend
Considered Service — questions? support@lunehav.com
